[2021] Apex not responding

Hi there, 

Have you had the chance to try repairing Apex Legends to see if that helps? If you're using Origin you can right-click on the game in your Library then select the Repair option when the menu pops up. 

If you're using Steam try verifying the integrity of the game files to see if that helps. For more info on how to verify the files check out the Steam Support website. Once you've had the chance to give this a try please let me know if you're still having any trouble starting up Apex Legends. 

Thank you!

/Kent

Hi @Sp4c3G1rl, 

Were you able to try repairing the game to see if that makes any difference for you? 

If you're still having trouble launching it after that can you share a DxDiag so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

Thanks!

Hi @G3tS1tOn, 

What happens if you start up your PC in a Clean Boot before you launch Apex Legends? Does it still freeze up? 

You can find more info on how to set up a Clean Boot at the EA Help website. Please let me know how that goes once you've had the chance to give it a shot. Thanks! 

@G3tS1tOn 

Thanks for following up!

When you've got the chance can you share a DxDiag so we can take a look? For more details on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks!