4 months ago - Trello - Direct link

If we can’t reproduce the issue locally, it’s pretty impossible to fix it. That’s why it’s super important that when you report an issue you’re experiencing, you provide as much information as possible. If you just post: “My game keeps crashing. Fix it.”, there’s not a lot we can do to help you, and we really want to help you!

So, help us help you. Best place to report bugs is using the link below and following some steps:

https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

  • What platform are you playing on?
  • Origin ID / Gamertag / PSN
  • What were you doing leading up to the issue?
  • Can you reproduce it? What are the steps?
  • PC players - provide hardware specs, OS version and GPU driver version.
  • If possible, it’s great if you can capture a screenshot / picture or video.
  • Pay attention for dev updates.





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