[2021] Didn't get items after opening a pack

Hi @0_0Nichita0_0, 

When you open a pack the items inside would be added to your account automatically, even if you don't actually see the pack opening animation. 

Have you had the chance to double-check and see if there's anything new on your account? Did you see if you might have more crafting metals than you did before? 

@isuprememajini 

It might be best to reach out to the EA Help team so they can pull up your account and take a look. I'm afraid we can't help with missing content here on Answers HQ. 

For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer.