[2021] Cant play anymore

Hi @Lamkc13, 

We've made a few updates over the past week that have helped with some of the issues, but it looks like some people are still having trouble. We're still investigating this and working on getting the issues fixed. 

Hopefully we'll be able to get this fully resolved soon. We really appreciate your patience while we're working on this. 

@Lamkc13 

Thank you for the update! I'm glad to hear it helped. 

Hi @Risky-Bisc, 

Can we try updating the DNS on your PS4 to see if that makes any difference? You can change the DNS using the steps below: 

1. Open the PS4 Settings and go to Network 
2. Select Set Up Internet Connection 
3. Choose Wi-Fi or LAN Cable depending on how your console is connected to the internet 
4. Select Custom 
5. Choose Automatic under IP Address Settings 
6. Choose Do Not Specify under DHCP Host Name 
7. Select Manual under DNS Settings 
8. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but I’ve also seen some people mention that using the public Cloudflare DNS has helped (Primary DNS: 1.1.1.1).  
9. Select Next 
10. Choose Automatic under MTU Settings 
11. Select Do Not Use under Proxy Server 
12. Select Test Internet Connection to confirm the changes and make sure you can connect. 

Let me know if you're still seeing the same issues happening after that. Thanks!