almost 3 years
ago -
EA_Kent
-
Direct link
Hey @bakinjana,
When you've got the chance please reach out to the Terms of Service team so they can take a look at your account. I'm afraid this isn't something we can help with here on Answers HQ.
You can find more information on how to set up a case with them at the EA Help website. The TOS team will follow up with you via email as soon as they can.