[2021] Please Help!! I just want to play some APEX LEGENDS!!

@Rushiafer If you believe you are still getting hacked after resetting your security information with an Advisor, I would recommend untrusting any device you don't recognize and you may want to scan your device as well to ensure it is not compromised as well. Once you have verified the devices you use should be secure as well, then you can reach back out to an EA Advisor for them to check your account security.

 

Some things to keep in mind are: Have you sign in on another device, Don't share your account information with others or post it, Check your device for any malware or suspicious programs that could be harmful. 

 

If your account received a Ban you will need to allow our TOS team to investigate and handle any actions taken on your account. The best thing would be to make sure you are completely secure and await for the correct team to review any actions. 

 

Regards, 

 

- Illium

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@Rushiafer Were are unable to assist with bans on accounts so I would be unable to speculate or comment on the outcome of our TOS team investigating a Ban. - Illium

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.