about 1 month ago - EA_Kent - Direct link

Hi @kynicalAlt

If you're still running into the same error can you try resetting your EA Account password to see if that helps? Sometimes that can do the trick with errors like this. 


You can find more info on how to reset the account password at the EA Help website. Let me know if you're still having any issues logging in after that. 


21 days ago - EA_Kent - Direct link

Hi @mrg_morning


I think it would be best to reach out to the EA Help team so they can pull up your account and take a look. They may be able to see what's preventing you from logging in. 


You can find more info on how to set up a case with them at the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer.