[2022] EA banned my Apex Legends account for a cheating that I did not commit

Hey @zeropointmodule0,

Unfortunately we can't help with account related issues here via the forums, but you have to reach out to our live support for this via https://help.ea.com/contact-us.

Thanks.

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* NL/BE CM.
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Hi @zeropointmodule0,

Unfortunately, any EA-account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service department for this.

They will only be able to respond to the email associated with the EA-account. 

 

The process to contact our ToS team can be found here: https://help.ea.com/help/account/information-about-banned-or-suspended-accounts/

 

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA-account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.

• For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.

Click Select contact option.

Sign in to your account that has the ban or suspension, if you aren’t already.

Good luck.

I will be closing this thread as there's unfortunately nothing we can do here via the forums.

-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw als je op mij reageert. 
* Als je de opmerkingen van andere spelers leuk vindt, geef ze dan XP. 
* Als iemand je probleem of vraag heeft opgelost, klik dan op "Oplossing accepteren". 
* Ik reageer niet op privéberichten.
* NL/BE CM.
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