over 2 years ago - EA_Kent - Direct link

Hey @JochenVsp


Thanks for the report!


This looks a lot like rubber banding. It's especially noticeable when you're trying to open a door. It will open very briefly, then reset back to closed. 

 

Can we try out some troubleshooting to see if we can help stop this from happening again? When you've got the chance I'd recommend starting out with the basic and advanced connectivity steps from the EA Help website. 


If you're still seeing any weird issues like this after that please let me know. Thanks! 

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over 2 years ago - EA_Kent - Direct link

@JochenVsp 


That's really interesting. Does it last the entire match? If you perform an emote does that clear it up? I've seen some cases where that can actually help when you get stuck in a weird state. 

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over 2 years ago - EA_Kent - Direct link

Hi @JochenVsp

 

Were you able to give it a shot? Is it still stuck in the same state after that? 

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over 2 years ago - EA_Kent - Direct link

@JochenVsp 

 

I appreciate you giving it a try. 


Which datacenter are you normally connecting to? Have you tried switching to any others to test and see if that makes any difference? 

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over 2 years ago - EA_Kent - Direct link

@JochenVsp 

 

You should be able to see it at the main title screen. At the bottom there will be an option to select a different datacenter. 

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