over 2 years ago - EA_Kent - Direct link

Hey @AE8RB

 

Could we try out some troubleshooting to see if we can help prevent another situation like this from happening again? 

 

A good place to start out would be with the basic and advanced connectivity steps from the EA Help website. If you're still running into any disconnections after that please let me know. Thanks! 

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about 2 years ago - EA_Kent - Direct link

Hi @corypatter788

 

I'm afraid we can't really help with the lost RP, but I'd be happy to try out some troubleshooting to see if we can help stop these disconnections from happening. 


Can you let me know which platform you're playing on? 

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about 2 years ago - EA_Kent - Direct link

@corypatter788 

 

Got it, thanks!

 

When you have the chance can you try running through the basic and advanced connection troubleshooting steps from the EA Help website? If you're still seeing any disconnections or other issues after that please let me know. 


Thanks again. 

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