Original Post — Direct link

Hey legends, the "Escape" (Season 11) update is upon us!

This thread serves to consolidate player feedback and issues with the newly released "Escape" 11.0 patch.

As always, please post any bugs or issues that have come up with this current patch so that Respawn can help out!

Information that's helpful when reporting bugs:

  • What platform are you playing on?
  • Which skin were you using?
  • What were you doing leading up to the issue?
  • Can you reproduce it? What are the steps?
  • PC players - provide hardware specs, OS version, and GPU driver version.
  • Did your game crash? What error did you get? Please include "apex_crash.txt" from your "Documents" folder.
  • If possible, it’s great if you can capture the bug and submit that with your report.
External link →
about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by Scarlet-Highlander

• Light or Heavy ammo doesn’t make a difference on the CAR SMG

• Ash is really fun

• Storm Point is really fun, there’s a lot of verticality which made for awesome plays

• Gravity cannons are weird

Storm Point is really fun, there’s a lot of verticality which made for awesome plays

From my July 30th internal playtest notes:

Vertical movement.This map seems like the "tallest" of any map. Characters with a lot of vertical mobility - horizon, valk, revenant - all seem like they are super well suited to this map. I played Valk mostly, but also horizon one game, and appreciated the mobility even more than on other maps.

I love Ash, but as with Revenant, I am somewhat intimidated to play her. I am not very good so I always feel like I'm letting her down. Like, who is this pitiful human attempting to play as me... The anxiety is real.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by Davban

Anyone else not get their S10 Diamond divetrail?

Fixed.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by dgtzg16

I'm on PS4, no problems to enter the game, the issue is that i didn't get any rewards for the ranked season, i ended in diamond.

Was a bug. Fixed.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by GENERIC_MUTANT

I will try and do her justice in your name. together we can see what happens when you give a mouse a kill leader

when you give a mouse a kill leader

this is gold. take my nessie (snek) award in honor of this brilliance.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by Iacu_Ane

Hello, I still didn't get the rewards

Should self-correct next time you hit the lobby. If your client is having connectivity issues with Marketplace, it may take a bit of time as it needs to connect to a separate service (unrelated to gameplay). But as soon as that happens, it should self correct. No one was getting rewards, and everyone I've spoken to since has gotten them (and the root cause was clear). Marketplace sees a big spike in traffic on patch days, which might be why it's delayed. Message me directly if it doesn't correct within the next day or so.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by luclky

Question is arena predator not going to get an animated badge? You had to hold the rank for the whole season don’t see why we wouldn’t get it?

Not sure. Asking.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by AbhorrentChonk

I have a problem to report, there is a hole in the map at barometer.

Pictures - https://imgur.com/a/bmxySaE

I’d appreciate if you could let me know that you see this or if you’ve already seen this, otherwise I might end up making a solo post about it. Thank you

Sent to level team to ask.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by RobotHavGunz

Sent to level team to ask.

Yup. It's a bug. They are looking into it. Thank you.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by RobotHavGunz

Not sure. Asking.

Arena predator badge SHOULD animate if you held rank both splits, same as BR.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by Realseetras

There were no visible splits in this first ranked arenas season though. Perhaps an oversight here?

Yeah, I remembered that as I wrote that. We're looking now to see if we set the badges up to be looking for a split which, as you rightly reminded me, doesn't exist.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by DapperMudkip

Is the third person Easter egg in firing range going to be possible again? It was my favorite way of appreciating skins and animations :(

Speaking entirely theoretically as I have no knowledge of non-official things like this, someone who was absolutely and definitely not me might have possibly addressed this issue. Not that I'd know because it definitely wasn't me who worked on fixing this very non-official non-feature.

Seriously, though, thanks. We turned this off because of the issues in 10.1 after we had to move to despawning players (because of other bugs) and forgot to turn it back on. We'll get it re-enabled. Hypothetically or something...

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by RobotHavGunz

Yeah, I remembered that as I wrote that. We're looking now to see if we set the badges up to be looking for a split which, as you rightly reminded me, doesn't exist.

Yup. Confirmed that's the bug. It was looking for a split where none existed. We're fixing, but it will need to be a proper patch before we can fix it. Thanks for raising the issue. We'll get this sorted! u/luclky

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by kace91

Hi there! some people are reporting that their aim on console is somewhat off (there's a thread in /r/apexuncovered for example). Could you confirm if there's been any changes to either aim settings or aim assist?

Nothing I'm aware of, but I can field it with the gameplay team.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by Spork-in-Your-Rye

Quick question. Are the ranked arenas badges supposed to be animated?

Yes. Bugged currently, which we realized thanks to another poster here. Broken currently because they are looking for a split, but S10 didn't have one. We'll get it fixed, but needs a full update so not for a bit. But we WILL fix.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by kace91

If you could that would be awesome! I was playing around in the firing range and it did feel a bit off so now I'm really curious to see if it's just placebo effect or if there's a difference.

Have raised the issue with people who can actually tell if anything has changed. Me, I'd be like, "well, I'm missing targets... but then again, I always miss targets..."

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by spatpat

Before you are out of bugs to forward, I just got my first kill this season with a peacekeeper and it somehow still counted as care package weapon kill. No other bugs to report, thank you and the team for this smooth season!

I just got my first kill this season with a peacekeeper and it somehow still counted as care package weapon kill. No other bugs to report, thank you and the team for this smooth season!

Will address with Weapons team. Thx.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by rthesoccerproj2

hey robot, I have another question related to the one spork asked. for those who still have the diamond trails from season 8 and 9? will we be able to keep them for longer than 1 season? if yes, how long are we really allowed to keep them?

So this is the "bug" we were trying to fix. They are meant to only be for one season. So to fix the bug of not getting grants - a more major bug - we turned them back on for previous seasons. But we will be disabling them in a future update as the patch notes stated. This is except for folks who have the grandfathered ones. The designer who handles ranked can chime in with more details. Let me ping him.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by EbnyCrm

I feel like it should animate since there were no splits and it was the first season of Arena. Could we get this fixed?

Yup. We already have this fixed locally. Will take some time to get it out though.

about 3 years ago - /u/rspn_exgeniar - Direct link

Originally posted by RobotHavGunz

So this is the "bug" we were trying to fix. They are meant to only be for one season. So to fix the bug of not getting grants - a more major bug - we turned them back on for previous seasons. But we will be disabling them in a future update as the patch notes stated. This is except for folks who have the grandfathered ones. The designer who handles ranked can chime in with more details. Let me ping him.

^ is correct

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by SmokePuddingEveryday

First off I wanted to say that I appreciate all the work you're doing in this thread to help users.

I understand this is pretty nitpicky and definitely not a priority but I recall the patch notes saying that Wattson now travels at full speed when readying her Tactical. However, ingame she appears to be about 2 units slower than the average run speed(297.57 vs 299). It's an incredibly subtle thing but I just found it interesting.

Additionally, there's a weird bug with Ash's tactical where you can still hear it spinning after you put it away by equipping Unarmed.

Thank you for the hard work.

I will pass along both to the Legends team. I am impressed with the calculation of run speed units!

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by bobofatt

Hi Robot!

Myself and several others had redeemed Monster Energy Battle Pass codes already. While they redeem successfully in the menu, they don't actually level up the Battle Pass this season. Help!

I know there have been questions about this. I think one thing that's a possible source of confusion is that you redeem the code on the monster site for different code that you then redeem in game. But I've seen a bunch of questions flying around on this (but couldn't get a clear sense if there's an actual issue here or just a misunderstanding about the two-step code code flow). If you're doing the double code flow (getting the code from monster and redeeming THAT in game) and still having issues, lemme know so I can follow up with the folks who work with the Monster team.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by bpgodinho

I got my trail and badge but no gun charm

Scroll UP. the S10 charms are in the "wrong" spot. Above the others.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by Gsantos52012

Hi! Not really a big bug, but is it normal for ash to be before seer in the character roaster when u join the match? I thought it was made in order of release, as all the other characters do.

Bug. Already fixed internally.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by rapozaum

Are you the new PR guy that is filling Ryan's shoes? So far I like the way you answer things and interact.

Welcome to the community! Hope to see a lot of you here!

Cheers!

Not at all. Though this made my day. I'm a technical designer who works mostly in non-gameplay systems design. Lots of UIUX and other meta-game systems (stats is my favorite area). I actually only came on because I fixed the ranked rewards bug and wanted to let people know. I'm a sporadic communicator, but yesterday's launch was smooth enough that I spent most of the day "celebrating" by answering questions here, which I very much enjoy when I have the chance. Ryan cannot be replaced, but we have an awesome comms team.

As a general rule, Reddit has always been super kind to me so I try to return the favor. Especially around launches when y'all often find bugs we missed. So it's the best time to get these things tracked. Always feels a bit like drinking from a firehose in here, so I apologize to the people I missed or the questions I could not answer.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by rapozaum

Oh wow, I didn't think you'd actually see what I posted! I'm glad you replied!

It doesn't matter what you do, thank you for your work and your time here. I can say that we all appreciate when you guys dedicate some times to reply us.

On the other hand, are you the guy I can complain about the UI overall?! Would love to see a total revamp! From the way we see skins/cosmetics to the overall navigating thru the game menus before entering a match. The game is really different and bigger of what it was at launch.

And since you mentioned stats, I WOULD LOVE to know how many wins I have per map. I have a feeling KC is my best but that's just a gut feeling. Maybe you guys could insert the amount of matches played/won on each map at the stats screen?

Just a (random) suggestion!

As I said, it's nice to you have you around here, hope you stay!

Also, gratz on this smooth launch. Couldn't play yet, but not a single friend complained so this is indeed good!

  1. Yes you can complain to me about UI. But I'd bet most of what you will say is probably on the list. UI reworks are huge projects, because you often can't do just part of it because the whole system has to fit together. But when we can, we are looking at small changes. The badge reorganization into categories was my first "big" shipped feature.
  2. We don't track stats per map currently, so I couldn't tell you. That one is tough, because while I agree it might be cool, it can also be self-reinforcing, where you decide you don't like a certain map because you win less there so you play worse and win less. But overall, more "stuff" with stats is definitely on the list. Hopefully you've enjoyed some of the newer challenges the past few seasons (like # of ring closings survived or red weapon kills. Or the S11 daily weapon damage challenges being cross-mode); that's all powered by stats
about 3 years ago - /u/rspn_exgeniar - Direct link

Originally posted by sbmmblowz

I think the ranked dive trails for season 10 are not displaying the proper animation in-game. If you look at the preview of what it should be like (the preview that shows while you’re selecting the dive trail/equipping it) vs in-game, it’s very different. I really hope its actually supposed to look like the preview.

I’m pretty sure it’s bug though because I saw a master with the bugged “season 10” trail and another with the actual season 10 trail as it appears in the preview before you equip it, they’re definitely very different so I’m hoping it’s just a texture issue or something like that.

You diamond?

about 3 years ago - /u/rspn_exgeniar - Direct link

Originally posted by sbmmblowz

Yeah... that video is wrong. The in game trail is correct.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by foxroar1

Does this apply to all ranks of Arena or just Pred? I reached Master and was pretty bummed that the badge wasn't animated. :(

The fix will apply to all levels.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by RobotHavGunz

Have raised the issue with people who can actually tell if anything has changed. Me, I'd be like, "well, I'm missing targets... but then again, I always miss targets..."

  1. Confirmed it was indeed an accidental change and that Console AA was updated to match PC AA. Many thanks to everyone on this sub who raised the flag here. We absolutely would not have caught this so quickly without your help.
  2. IT IS ALSO NOW FIXED.

There's quite a few disparate threads on this, so we'd super appreciate help spreading the word that it's fixed. And thanks again for vocalizing this issue.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by bobofatt

Not a two-step code flow misunderstanding. I redeemed 5 BP levels last season along with all the skins/badges, but saved 7 BP levels because I maxed out the Season 10 BP.

I "successfully" redeemed the last 7 in-game after purchasing S11 BP. It accepted the code and showed the reward as a BP level (though the medal was black, not gold like last season). But it didn't level up the pass.

See other people here:

https://old.reddit.com/r/apexlegends/comments/ql9fiv/hey_so_anyone_use_the_monster_energy_bp_levels/

https://old.reddit.com/r/apexlegends/comments/qlg3m6/apex_monster_event_battlepass_problem/

https://old.reddit.com/r/apexlegends/comments/ql8oqm/apex_legends_escape_season_11_update_discussion/hj1kw4z/

https://old.reddit.com/r/apexlegends/comments/ql8oqm/apex_legends_escape_season_11_update_discussion/hj2ukh0/

I sent an EA support ticket and was given copy/paste instructions on how to reinstall my game on Origin as a reply :(

Thanks for collating those. We'll dig in here.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by RobotHavGunz

Thanks for collating those. We'll dig in here.

So read through the Monster FAQs:

Did you get NEW codes for S11? https://apexlegends.monsterenergy.com/en-us/faqs/

  1. WHY ARE THE IN-GAME ITEMS AND BATTLE PASS LEVEL UPS SEPARATED IN MY MONSTER ENERGY ACCOUNT?

When you enter your in-game Battle Pass code to Apex Legends, your Battle Pass level up will be applied to your level progression in the current Apex legends season. However, you can choose not to enter those codes for the current season and carry them over to the next one. If that’s the case, when the new season starts, we’ll generate a new Battle Pass level up in-game code for you which you can track under “My Codes.” Remember you can use your Battle Pass code only for 1 season, so consider your Battle Pass level before entering your in-game code.

I read this and thought they regenerated the codes automatically, but when i asked, our partnerships team said they think you need to contact Monster to get new codes, because your saved codes are for S10. Unfortunately, "we" (meaning both EA and Respawn) can't do anything here. Definitely don't reinstall. But Monster should be able to give you new codes. Sorry I don't have a better answer but hopefully that helps at least a bit.

about 3 years ago - /u/RobotHavGunz - Direct link

Originally posted by Neiferos

Mistake.
If you put a battle pass icon displaying the BP-11 season level on a character, then this icon always displays level 1, regardless of what level bp actually is.

Yup. Found and fixed internally. Not sure when we will get this fix out but hopefully quite soon. But I can confirm is is only cosmetic and will correct. Your displayed BP is the correct one. And the badge will automatically update to match it.

about 3 years ago - /u/rspn_exgeniar - Direct link

Originally posted by BreastMilkPapi

Hey… not really sure where to put this… when you kill someone and their box is inside a man cannon, you cannot loot the box. Can you guys adjust the position of the box if you kill someone who is inside the cannon to spawn in a lootable area?

tyty