[2021] Help fix error pls 😔

Hey @sacacorchos45 

 

Thanks for letting us know this is happening, Can you try the steps below and let us know if this continues?

 

• Clear Cache:
  • Open System Settings on the HOME Menu
  • Then select System ⇒ Formatting Options ⇒ Clear Cache. 
  • Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

• DNS settings: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22411/~/how-to-manually-enter-dns-s... it fixed a few apex connection errors for my players 
  • (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) 

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