[2019] Why haven’t I got my retroactive packs

Hey @Portuguesepops. 

If you didn't receive packs that you should have please reach out to EA Help and let them know so they can take a look. They'll see if they can get those packs sorted out for you. 

For more info on how to set up a case with EA Help check out https://help.ea.com/en/help/faq/contact-ea-help/

Kent

@xKingMeta 

Thanks for the report. I'll forward this up to the team. 

/Kent