11 days ago - EA_Lanna - Direct link

Hi @KooKZ1


The 'My Ban History' page mentioned this in the blue section:

@EA_Help wrote:

You may have bans or suspensions that don't show on this page. 

Not all bans will appear there. Please check your emails for an email from EA notifying you about a ban/suspension. If you do, follow the advise in this thread to appeal the ban if you feel the ban was added by mistake: EA Bans and Suspensions - How they work and how to get in contact with us


If you don't have an email from EA about a ban or suspension and you're having trouble logging in or playing your games, you may not have a ban. See if our troubleshooting steps help before you contact us to dispute a ban or suspension.


- EA_Lanna


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