Original Post — Direct link
about 5 years ago - /u/thezilch - Direct link

It's super frustrating for us too, to see this happening to players. We got a dump file from a community member that got this reliably. The problem has been identified and fixed. There's a process to get the client patch out to the world, which has been annoyingly long for the engineers involved in identifying and fixing the bug. I can't _promise_ a date, because it has moved twice on us now, but I'm told Monday.

about 5 years ago - /u/thezilch - Direct link

Originally posted by xXPumbaXx

Could it be also possible one day to have a reconnect feature. It would make these crash a bit less frustrating

It's on a list. There is a lot of state and data synchronized throughout a match that is non-trivial to re-synchronize without having taken the same steps to get to that point. In some cases, this might fundamentally break the game or leave it in a worse state than not allowing the disconnect. There's a lot of these issues to work through to make it as perfect and safe as possible, as we found when hardening game saves in TF2.

about 5 years ago - /u/thezilch - Direct link

Originally posted by squaff

Will there be fixes to FPS drops too? My FPS halved this season from 120 to 50-60

Are you on an AMD processor (which Ryzen family I am forgetting)? There was a major regression found, and as far as I'm aware, that was addressed.

about 5 years ago - /u/thezilch - Direct link

Originally posted by nthoftype

Was happy to help and send that file over, can't wait until it's fixed!

🐐

about 5 years ago - /u/thezilch - Direct link

Originally posted by Nate7The7Great

Might be a stupid question, but will this patch go out to consoles as well? I’ve crashed three times since the update on PS4, twice in a row on one night

Yup, PC will go first, but consoles have a similar issue, though much less prolific. Technically, this bug has haunted us since Titanfall, and it just so happens that the erroneous code is used much more for Season 3 features.

about 5 years ago - /u/thezilch - Direct link

Originally posted by texasXrattler

Wait, y'all know of this problem from a game that was years ago and just never bothered to fix it? Seriously? Then the same code made it to another game years later, wow, just wow.

By "haunted us" since Titanfall, I meant the code has existed and been used for a long time, but we'd no reason to believe it could be broken. Under the right conditions, used a lot more by game features, and by 10s of millions of players, we're going to find things we've never experienced in our testing and even for multiple games!

about 5 years ago - /u/thezilch - Direct link

Originally posted by 8ighty6ix

Just wondering if the update today included the fix for the hard crash that's hit a bunch of us randomly. Thanks for your hard work <3

Yup, today's patch should address hangs.