almost 3 years ago - EA_Illium - Direct link

Hi @vinaysongoku There are a few things that could cause an issue with the match ping to be higher, first to check which platform are you on?

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almost 3 years ago - EA_Illium - Direct link

Hi @vinaysongoku Thanks for the additional information, can you try the following to see if anything changes?

 

  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
almost 3 years ago - EA_Illium - Direct link
@vinaysongoku Do you have any software (or hardware) on the device or network that acts as security or controls network traffic? If so can we whitelist Origin and Apex and check if this continues? Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
almost 3 years ago - EA_Illium - Direct link
@vinaysongoku Thanks for the update, if possible can you try the suggestions @GuntherWolfgangz made? Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.