over 4 years ago - EA_Kent - Direct link

Hey @B4mbuz

 

I wonder if there might be some corrupted or missing data in the installation for Apex Legends. Have you had a chance to try repairing the game in your Origin Library to see if that helps at all? If you right-click on Apex Legends in your Library you should see a Repair option in the menu that comes up. 

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

Hi again @B4mbuz

 

Did you have a chance to try repairing? Are you still running into freezes? 

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

@B4mbuz 

 

Thanks for giving it a shot. It looks like this is actually an issue that the Apex Legends team has been investigating and working on getting fixed. In the meantime there is a workaround that might help: 

 

Select your Legend, then alt-tab the game until everyone is in the dropship. You should then be able to bring up Apex Legends again and play as normal. Thanks for being patient with us while this is under investigation. 

 

 

/Kent