[2024] Account suspended after Apex Legends double charged

Have you opened a case with our TOS team @Chungy_Cheese?

Darko

You will need to speak to our Terms of Service team @Chungy_Cheese.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

The only way to appeal is by following the steps above @Chungy_Cheese 

Darko 

I tested it there @Chungy_Cheese and it worked, try a different browser to see if that helps.

Darko