18 days ago - EA_Kent - Direct link

Hi @tmegzzz13


Can we try out some troubleshooting to see if we can help get the accounts linked up? 

A good place to start out would be with the basic and advanced connectivity steps from the EA Help website. If you're still having any trouble linking the accounts afterward please let me know. Thanks! 

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18 days ago - EA_Kent - Direct link

Hey @Josiepearson

 

Were you able to try any of the troubleshooting from the links I sent in my post above? Are you still having trouble linking the accounts afterward? 

Kent.png
15 days ago - EA_Kent - Direct link

Thank you for giving it a try!

 

I think it would be best to reach out to the EA Help team so they can take a look at your account and see what might be preventing you from logging in. For more info on how to set up a case with them check out the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer. 

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