about 3 years ago - EA_Kent - Direct link

Hey @FOOTBALL567833


Are you saying that you unlinked a platform account from your EA Account? If so, I'm afraid that's the way it works. If you want to recover the progress on your account you would need to relink it back to the original EA Account. 

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about 3 years ago - EA_Kent - Direct link

Hey @JaguarCM12

 

I'd recommend getting in touch with the EA Help team to see if there's anything they can do for that. 

 

You can find more details on how to set up a case with them over at the EA Help website. You can also speak with them over Twitter or Facebook instead, as well if you prefer. 

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almost 3 years ago - EA_Kent - Direct link

Hi @Torrvo


Before this happened did you unlink any platform accounts from your EA Account? 

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almost 3 years ago - EA_Kent - Direct link

@MissssRooty 

 

Did you ever unlink any platform accounts from your EA Account before you noticed the missing content? 

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