about 4 years ago - EA_Kent - Direct link

Hey @FaIIenAngeI777

 

It sounds like the game is getting multiple inputs simultaneously when you're hitting the RT button. Do you have any other USB devices connected to your PC aside from your mouse, keyboard, and controller? If so, can you try disconnecting the other devices to see if that makes any difference at all? Sometimes I've seen similar cases where having other input devices can cause issues like this. 

 

Let me know how that goes when you have the chance. Thanks!

 

 

/Kent

Kent.png
about 3 years ago - EA_Kent - Direct link

Hey @TrueKatorea

 

Let's take a look and see if we can figure out what might be causing the issues you've been seeing. 


First, have you had the chance to try starting up your PC in a Clean Boot to see if that helps? If there's anything else running that could be interfering with the controller inputs, that could help to get around it. 

 

For more information on how to set up a Clean Boot check out the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks! 

Kent.png
about 3 years ago - EA_Kent - Direct link

@TrueKatorea 

 

Nice, thanks for letting me know! I'm glad to hear you were able to get it working. Thumbs up

Kent.png





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