almost 6 years ago - /u/Jayfresh_Respawn - Direct link

Hey everyone,

Unfortunately we discovered an issue with the Through the Heart Valentines DMR skin, Gibraltar's Daemon Hunter and Neural Net skins that are causing crashes on Xbox One. As we investigate and address the issue we are disabling these skins. They are still available on PC and PS4.

Sorry for the issue and we'll keep you updated when fixes go live.

External link →
almost 6 years ago - /u/Jayfresh_Respawn - Direct link

Originally posted by Unratedex

Please give me back my Mirage and Cuastic please. I gave you $20 because I believe in this game and now they’re locked again.

Sorry about that! Please let the customer service folks here know about it: https://answers.ea.com/t5/Technical-Issues/bd-p/apex-legends-technical-issues-en - they can assist with getting them back for you.

What platform are you playing on?