about 1 month ago - EA_Aljo - Direct link

Hi there, @Halilicin 

 

Try deleting the personal saved data for Apex Legends. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate Apex Legends and delete the saved data.

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about 1 month ago - EA_Aljo - Direct link

Hello, @aerdogmus93 

 

Which platform are you playing on?

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about 1 month ago - EA_Aljo - Direct link

@aerdogmus93 

 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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about 1 month ago - EA_Aljo - Direct link

@aerdogmus93 

 

As a test, can you change your connection to use a mobile hotspot? I'd like to see if it works when on a different network than the one you normally use.

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