[2019] Missing Apex Packs

Hey @Cliraa1. 

If you're missing packs or items on your account please reach out to the EA Help team so they can take a look. They'll need to review your account and see if they can help locate those packs. 

For more info on how to set up a case with EA Help check out https://help.ea.com/en/help/faq/contact-ea-help/

/Kent