over 5 years ago - EA_Blueberry - Direct link

@Ferox_MetaVex 

 

Let's see what we can do to make it run better for you in Kings Canyon. Can you upload a DxDiag for us so we can see your system specs?

Any specific troubleshooting steps you've already tried that weren't mentioned? (reinstall the game, Origin, overclocking, etc.)

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

/Blueberry

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over 5 years ago - EA_Blueberry - Direct link

@Ferox_MetaVex 

 

I'm afraid to say the system you have is under the minimum system requirements. We recommend aiming for a PC closer to the recommended specs for the most desirable experience with Apex Legends. 

Hope to see you in Kings Canyon soon.

 

Apex Legends Minimum Requirements

https://www.ea.com/games/apex-legends/about/pc-system-requirements

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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