over 4 years ago - EA_Kent - Direct link

Hi @Schnitzelsalads

 

It sounds like one of you two might be on a beta version of the Origin client. There was actually a change recently that will temporarily prevent someone on a beta client from being able to see users who are not also using a beta version. For more details check out this post over at the Origin board: 

https://answers.ea.com/t5/Origin-Client-Web-Technical/Origin-Client-Update-to-Chat-and-VoIP-Sunset/m...

 

After the 30th it should be possible for beta and non-beta players to see each other again, but in the meantime you can opt out of beta clients and restart. That should allow you to see your friends again. 

 

 

/Kent

Kent.png
over 4 years ago - EA_Kent - Direct link

If you're still not able to see anyone on your Origin friends list can you try clearing out your cache to see if that helps at all? You can find more details on how to clear it over at the EA Help website

 

Let me know if you're still having any trouble seeing your friends or sending out invites afterward. Thanks!

 

 

/Kent

Kent.png





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