about 3 years ago - EA_Kent - Direct link

Hi @Tao_Smith

 

Let's try out some troubleshooting to see if we can help stop the disconnections you've been seeing. 

 

When you have the chance can you try running through the basic and advanced connection troubleshooting steps from the EA Help website? Let me know if you're still running into the same error message after that. Thanks! 

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about 3 years ago - EA_Kent - Direct link

@Tao_Smith 

 

Thank you for checking in! I'm glad to hear it hasn't been happening recently. Thumbs up

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