about 1 year ago - EA_QueenBee - Direct link
Hey @AveFighter21,

It sounds like something is going horribly wrong when you try to launch Apex. Could you share a DxDiag with me? Maybe I can diagnose the problem from there.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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Wees aardig voor elkaar | Be kind to each other
about 1 year ago - EA_QueenBee - Direct link
@AveFighter21,

Looking at your DxDiag, it looks like nvwgf2umx.dll is your issue, which indicates that it's an issue with your Nvidia drivers. You've mentioned that you've tried updating and going back to an old version of your drivers, but have you tried a completely clean install? Looking online, that seems to have solved it for a lot of other folks.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
about 1 year ago - EA_QueenBee - Direct link
@AveFighter21,

I'll unmark it as the solution, then. Standard smile You say "crashing again": does this mean that for a brief while it stopped crashing? Is it doing so in the exact same way as before or are we getting an exciting new crash?

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Wees aardig voor elkaar | Be kind to each other





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