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Hi @WaZzo0,
Thanks for reaching out to us on Answers HQ, but you're through to the forum team on here. We won't know why your EA account might be banned, sorry, but you may be able to learn more about your ban by checking these:
- Email: Can you take a look through your emails? There should be an email from Terms of Service that shares the general rule broken for example: ban applied for cheating/hacking/hate speech/etc. Sometimes the email can go to your spam/junk folders or if you're using gmail, it might be under the Promotions tab. Check for an email from this address: [email protected]
- In-Game: There may also be the message displayed on the screen see in-game that shares the rule broken.
- Rules: This article shares more about Apex and the rules too. It may come in handy by jogging the memory or expanding on the information displayed on the screen or detailed in the email: "Play by the rules in Apex Legends".
For more help, you're looking for the Terms of Service team; they would exclusively help and discuss ban cases. If you believe there's been some sort of mix-up with the application of a ban, they can be reached by filling out the webform (that sends in an appeal to them).
- EA_Lanna
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