about 4 years ago - EA_Kent - Direct link

Hi @Cielwzx47

 

Can we try out some connection troubleshooting to see if we can help stop this from happening? The best place to start off would be with the basic connectivity troubleshooting steps over at the EA Help website. 

 

If it's still happening after that check out the PC-specific steps as well. Let me know how that goes once you've had a chance to try it out. Thanks!

 

 

/Kent

about 4 years ago - EA_Kent - Direct link

@Cielwzx47 

 

I see, thanks for following up! I'm glad to hear it's working for you now. I appreciate you taking the time to follow up. Thumbs up

 

 

/Kent

almost 4 years ago - EA_Kent - Direct link

Hi @CrowOfApproval

 

I have seen some similar reports recently. I'd like to try out some troubleshooting steps to see if we can help stop this from happening. A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still running into the same issue after that check out the PC-specific steps as well. 

 

Let me know how that goes once you've had the chance to give it a shot. Thank you!

 

 

/Kent

Kent.png
almost 4 years ago - EA_Kent - Direct link

@CrowOfApproval 

 

Got it! Thanks for following up and letting me know. Thumbs up

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hey @KikitoBBy

 

I also see this happen occasionally. Sometimes I see it when queuing up immediately after getting back into the lobby. If I wait a bit before queuing again that can help. 

 

It may also require leaving the squad and joining back up again, unfortunately. 

Kent.png
almost 3 years ago - EA_Kent - Direct link

Hi @PlayHangOut


Which platform do you play on?

Kent.png





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