6 months ago - EA_Kent - Direct link

Hi @N19htf0x


Thank you for the report!

 

Have you tried verifying the file integrity for Apex Legends in Steam to see if that makes any difference? You can find more details on how to verify the files at the Steam Support website

 

Let me know if you're still seeing the same UI issues after that. Thanks again. 

 

 

/Kent

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15 days ago - EA_Kent - Direct link

Hi @N19htf0x


Thanks for following up! 

 

Have you noticed any consistent pattern of what's happening in-game before this happens? Is it usually the first match of the day, or do you see it happen after you queue up for another game after going back to the lobby? 

Kent.png
12 days ago - EA_Kent - Direct link

@N19htf0x 

 

Hmm, a caching issue is possible. Do you always run into the compiling shaders message when you first start the game? 

Kent.png
11 days ago - EA_Kent - Direct link

@N19htf0x 

 

Gotcha. There was something else I was curious about. 

 

What happens if you start your PC in a Clean Boot before you launch Apex Legends? Does that make any difference? 

 

If you need more info on how to set one up check out the EA Help website. Let me know if you still see the same thing happening afterward. Thanks! 

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