over 1 year ago - EA_QueenBee - Direct link
Hey @cheeseymayhem,

Unfortunately this isn't something we can help with, but you should be able to reach out to live support via the following link:

https://help.ea.com/en/contact-us/

Try selecting different problem categories after you've chosen your product and platform. "Manage my account" -> "Hacked account" gives me the option fairly consistently to start a chat, just explain that it's really about missing Apex coins.

I'll share this with you just in case as well, to make sure that you have the right proof of purchase:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

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