over 4 years ago - EA_Kent - Direct link

Hi @girthshaker

 

I'm afraid that account bans are not something we can investigate here on Answers HQ. Since you've already reached out to the Terms of Service team that's all you need to do for now. They will review your account and determine if the ban can be overturned. 

 

Unfortunately we don't have a way to see how long a TOS investigation might take. That can vary depending on how many cases they are currently working through. Hopefully they'll be able to get back to you soon. Keep an eye out on your email for a response. 

 

 

/Kent

Kent.png





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