over 3 years ago - EA_Kent - Direct link

Hey @fazzybtw

 

Are you currently using a VPN or anything like that?

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

@fazzybtw 

 

Hmm, gotcha. What happens if you start up your PC in a Clean Boot before you launch Apex Legends? I'm curious if there might be something else running that's causing the game to signal that it needs to send you a login verification email. 

 

For more details on how to set one up check out the EA Help website. If you're still having trouble afterward please let me know. Thanks!

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

@fazzybtw 

 

Hmm, gotcha. I'm wondering if there's something that's happening with the EA Account itself in that case. I'm afraid that account issues aren't something we can look into over Answers HQ, though. When you have a chance I'd recommend getting in touch with the EA Help team so they can take a look at your account and see if they can spot what might be happening. 

 

For more details on how you can set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead, as well. 

 

 

/Kent

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over 2 years ago - EA_Kent - Direct link

@xoRyder 

 

That's definitely weird. If you reactivate 2FA it just starts doing the same thing again? 

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