about 2 years ago - EA_Aljo - Direct link

Hi there, @ooooooooooooo111 

 

I moved your thread to the Apex Legends forums. It was posted under the Madden series. 

 

Unfortunately, we're not able to help with banned accounts through Answers HQ. This decision is up to ToS and if you've already used up all your disputes, there's nothing else that can be done. When a dispute is submitted, ToS will perform a thorough investigation and overturn the ban if they find evidence the action taken on the account was in error. After 3 investigations, if they are not lifting the ban, it means none of that evidence was found. 

Aljo.png
about 2 years ago - EA_Aljo - Direct link

@ooooooooooooo111 

 

I'm very sorry, but I don't have any details on this since it's completely up to ToS.

Aljo.png
about 2 years ago - EA_Aljo - Direct link

@ooooooooooooo111 

 

ToS agents are not available on Answers HQ, by phone, or chat. Once 3 reviews have been performed and they have found no evidence the ban was issued in error, it will not be lifted.

Aljo.png





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