almost 4 years ago - EA_Illium - Direct link
@wencrows Live chat is currently in operation, which options are you selecting for case details? Can you try clearing your cache/history and checking again? - Illium

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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almost 4 years ago - EA_Illium - Direct link
@wencrows Can you create a new case and select: Apex legends > (platform) > Manage my Account > Hacked Account > Select contact options.

Let me know if you see chat or what options you are given. - Illium

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
almost 4 years ago - EA_Illium - Direct link
@wencrows Thank you for updating us, I can share this with my team. Glad an option did allow you to get through! - Illium

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.