[2020] Extreme Packet Loss

Hi there, @iim_Diz.

I'll try to help find out why you're having connection trouble. First, are you on a wired or wireless connection?

@iim_Diz 

Good. That's much better than wireless. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/.

@iim_Diz 

Can you also run the Pathping test? How to do it is in the instructions. Thanks!

@iim_Diz

Yes. It does look the same. So, either you're running the test wrong or there's a problem with your connection since the data being sent can't get past your router. Do you have a PC? They work far better than Macs for this test.