almost 5 years ago - EA_Kent - Direct link

Hey @1nsulted

 

I can definitely understand the frustration in a situation like this. Unfortunately payment issues are not something we would be able to investigate here on Answers HQ. I can only recommend following up with the EA Help team so they can look into this further and see what they can do about those points. 

 

You can set up a case with them at the EA Help website. If you'd prefer you could also reach out to them via Twitter or Facebook instead. 

 

 

/Kent

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almost 5 years ago - EA_Kent - Direct link

If you still need some help and you don't want to go through live chat or a phone call you can always try reaching out to EA Help via Twitter or Facebook as well. 

 

 

/Kent

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over 4 years ago - EA_Kent - Direct link

@gttygbfr wrote:
@EA_Kent Im having the same issue it's Ben 24 hours and my apex coins are not in my account and I do not have my money

Hey @gttygbfr

 

When you have a chance please reach out to the EA Help team so they can pull up your account and take a look. I'm afraid this isn't something that we can help with here on Answers HQ. 

 

For more details on how to set up a case with them check out the EA Help site. You can also contact them via Twitter or Facebook as well if you'd prefer. 

 

 

/Kent

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