11 months ago - EA_Mako - Direct link

Hey @INaFuTaI,

 

I've edited the post to remove the content that's been actioned in-game. If it resulted in an account action, please don't re-post it on the forums either.

 

While I understand you're saying this was a result of mistranslating a Korean phrase, looking back over the account I do see an email was sent 3 days ago showing the exact language that resulted in the most recent account action.

 

This was the usage of certain English abbreviations for inappropriate remarks which resulted in the action, please take a look back for this email or on your case history page for that reply to 177936307 to review their response again.

 

We cannot make any changes to your account or any account penalties here on the forums, so if you still believe that action to be incorrect you're welcome to create another appeal and have another member of the Terms of Service team review the situation. If this is appealed multiple times and they decline to remove the penalty, that will be final and not something that can be changed here either.
 

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11 months ago - EA_Mako - Direct link

@INaFuTaI 

 

Again, please do not post content on the forums if it resulted in an account action.

 

We cannot make changes to your account here on the forums, so I'll be locking the thread at this point.

 

As has been mentioned a few times, if you believe an action was place on your account in error, you'll need to appeal with our Terms of Service team using the steps below.

 

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/ 

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