over 4 years ago - EA_Kent - Direct link

Hey @Nochizawa-kun

 

When you have a chance can you get a DxDiag and attach it to this thread so we can take a look? You can find more information on how to pull up the file over at the EA Help website

 

Once you have the file please attach it to this thread. Thanks!

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

Hey @Nochizawa-kun

 

It doesn't look like the attached file came through with your last post. Can you try sending it again? 

 

 

/Kent

 

 

over 4 years ago - EA_Kent - Direct link

Much appreciated, I was able to see it that time. Looking at the DxDiag the main thing that stands out to me is your CPU. I'm afraid that the CPU in your PC is below the minimum requirements for Apex Legends. 

 

According to the official requirements for the game, the minimum Intel CPU that's supported would be an i3-6300 3.8 GHz. Your CPU is a Pentium G4400, which I'm afraid is not supported. I'm really sorry I had to be the bearer of bad news on this. 

 

 

/Kent