Thanks for the posts. This is a known issue, a patch will be needed to address it.
Edit: Thanks again, this has been fixed in a recently deployed patch.
@BigGing64 That's fair enough, thank you. Edited it to be less absolute, and I'll add any other tips that I hear to the post as I see them.
Temporary changes to support options
Due to the elevated risk of coronavirus, we’ve made some temporary changes to limit any risk to our employees.
EA community forums for players to get player-to-player support, ask questions, share their game and troubleshooting experience.