almost 5 years ago - EA_Darko - Direct link

For issues with connection @Mihxa I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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over 4 years ago - EA_Darko - Direct link

Hey @TMG-SinisterPH your UO Trace is showing some incredibly high Ping times. A ping time over 100ms is cause for concern and yours are jumping to 336ms at hop 6. From here things don't get any better. As you only sent 56 packets, let's try rerunning the  UO Trace and this time don't end it till you send 100 packets as it will give us a better overview of your connection. 

 

Darko

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