over 4 years ago - EA_Aljo - Direct link

Hello, @UnslightlyDeer.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
over 4 years ago - EA_Aljo - Direct link

@UnslightlyDeer 

 

Thanks for trying. Next, go to www.origin.com and reset the password for your EA account. Try again and let me know what happens. Thank you.

Aljo.png
over 4 years ago - EA_Aljo - Direct link

@UnslightlyDeer 

 

Ok. Let's see if restoring your licenses will help. That can be done with these steps. Also, rebuild your database with the instructions here.

Aljo.png
over 4 years ago - EA_Aljo - Direct link

@UnslightlyDeer 

 

Great! You're very welcome. If you have any other issues, please reach out to us again. Have fun and stay safe!

Aljo.png