over 3 years ago - EA_Aljo - Direct link

Hi there, @1glorys1.

 

It's possible you received this skin, but when the rollback occurred, it went to at a time before the skin was received. Unfortunately, we're not able to replace them in this case.

Aljo.png
over 3 years ago - EA_Aljo - Direct link

Hello, @Camkieee 

 

You'll need to contact an advisor to ask if this can be replaced. Typically, when a code is obtained from a 3rd party like Amazon, they would be responsible for replacing it if you're not getting what the code is supposed to supply.

Aljo.png





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