over 5 years ago - EA_Darko - Direct link

The error 0x887a0005 dxgi_error_device_removed that you were seeing @KJUICE00 is one relating to your GPU, the best thing to do is a clean install of your GPU drivers. 

 

You also need to ensure that you:

  • Turn on vsync
  • Perform a clean bootbefore attemting to play the game
  • Ensure you have power supply capable of meeting the demands of your hardware while it is under heavy gaming load
  • Set all in game graphics settings to low in order to reduce the stress on your GPU.
  • Set the high performance preset in your GPU control panel, as opposed to the high quality preset.
  • Run your video card at stock speeds (memory and core). This is also important for players with factory overclocked cards. This will require some third party software such as EVGA
  • Precision or MSI Afterburner etc.

Can you grab us a DxDiag so that we can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Darko

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about 5 years ago - EA_Darko - Direct link

Hey @ChichigamiPHLive generally the error message is a pretty good indication as to the cause of the issue. In this case, it is most likely an issue with your GPU and generally is related to a driver issue. Have you tried the suggestions I posted above to see if they help?


Darko

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about 5 years ago - EA_Darko - Direct link

Hopefully, it won't happen again @ChichigamiPHLive.


Darko

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