over 3 years ago - EA_Kent - Direct link

Hey @kacperjakub118


That's really strange. I've seen this happen on PC because of permissions issues, but I don't know if I've ever seen it happen on PS4. 

 

Have you tried rebuilding the database on your PS4 to see if that helps at all? If you start up your PS4 in Safe Mode you'll see the Rebuild Database option on the menu. Please give that a try and let me know if you're still having any trouble with the settings not saving. 

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

@ag918w35 

 

If you try changing the settings back is it not saving them when you shut down the game? If that's the case there's probably something that's blocking Apex Legends from writing to the files where it keeps your settings changes. 

 

Please double-check and make sure there's an exception for Apex Legends in your security software. Also, if you're on a Windows admin account try running Apex Legends as and administrator and see if the settings changes are kept afterward. 

 

 

/Kent

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over 2 years ago - EA_Kent - Direct link

Hey @R4MH1N


It depends on what kind of software you're using? What type of security programs do you run? 

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