over 4 years ago - EA_Kent - Direct link

Hi @Itsaweir

 

It sounds like the connection to the game is dropping. We should run through some steps to see if we can help prevent this from happening to you again. 

 

First, I'd recommend checking out the basic connection troubleshooting steps from the EA Help website. They can help with a lot of different connection issues. If you're still having any trouble after that the Xbox-specific steps may also help as well. 

 

Let me know if you're still seeing any sort of connection issues happening afterward. Thanks!

 

/Kent

over 4 years ago - EA_Kent - Direct link

Hey again @Itsaweir

 

Were you able to try going through any of the steps I recommended yesterday? Are you still having any problems at all? 

 

 

/Kent






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