[2021] Re: Apex legends freezing on connecting to match

Hi @Memes33453433454, 

I split your post off to a new thread since the original one was from a while ago. 

Have you tried updating the DNS on your PS4 to see if that helps? I've seen some cases where that can make a difference with similar issues. You can change the DNS using the steps below: 

1. Open the PS4 Settings and go to Network 
2. Select Set Up Internet Connection 
3. Choose Wi-Fi or LAN Cable depending on how your console is connected to the internet 
4. Select Custom 
5. Choose Automatic under IP Address Settings 
6. Choose Do Not Specify under DHCP Host Name 
7. Select Manual under DNS Settings 
8. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but if there's a different DNS you would rather use instead that's OK as well.  
9. Select Next 
10. Choose Automatic under MTU Settings 
11. Select Do Not Use under Proxy Server 
12. Select Test Internet Connection to confirm the changes and make sure you can connect. 

Let me know if you're still having any trouble connecting after that. Thanks!

/Kent

@Memes33453433454 

Thanks for following up and letting me know!

How is your console currently connected to the internet? Does it use a wifi connection, or is it connected with a network cable? If it's using wifi, is it possible to try connecting it with a cable instead? 

@Memes33453433454 

Got it, thanks!

Another thing that could help is setting a static IP address for your PlayStation. I've seen some cases where an IP address conflict can cause similar issues, so I am curious if that would make a difference here. 

The Port Forward website has some instructions on how you can set up a static IP. If you're able to give that a shot please let me know how it goes. Thanks!

Hey @Memes33453433454, 

I appreciate you giving that a try. 

Have you been seeing any error messages when this happens? If so, what is the full error you've been getting?