over 3 years ago - EA_Kent - Direct link

Hi @stsd89


This usually happens when you live in a location where Apex packs can't be sold because of local laws. If you don't live in one of these locations make sure you aren't currently using a VPN. That can sometimes cause issues like this. 

 

If you're not on a VPN it might be an issue with the location settings on your account. Make sure that your account is set to the correct region, and see if you're able to purchase packs after that. 

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