Speaking only for myself - and I have a very different job than Hideouts - I will say that it's really just a matter of hours in the day. I try to *read* Reddit a lot to keep an eye out for issues that are specific to me and my team, but I also sometimes think it can be more frustrating for y'all if we can't actually take the time to engage. I.e., reply once, but then never follow up. So I try to only engage when I know that I have the time to actually commit to a real conversation, which is hard. Because I think that most of the time, it's probably better that I work on the game itself.
Overall, my experience on this sub has been overwhelmingly positive. I try to always treat people here with respect, and that's pretty much always been reciprocated. Just read through this thread - I think it's almost entirely civil.
I really do wish that I could spend more time here. But between work and family and other commitments, it's just hard. I think overall this is a great community. And I know I'm super proud to work on a game that so many people care so much about.